مشکلات اندازه‌گیری عملکرد سازمانی نظام های آموزشی: نقش فرد، سازمان و هم افزایی منفی آن‌ها

Background & Objective: The present study aimed to identify the barriers in the current system of organizational performance measurement and determine the educational challenges within the framework of Stufflebeam and Coryn (2014) meta-evaluation model in 14 educational offices in Zanjan province, Iran. Materials and Methods: This exploratory study was performed using a qualitative approach and conventional content analysis. Interviews were based on the Stufflebeam and Coryn (2014) meta-evaluation model. In total, 154 codes were verified by 10 participators. Results: Among 154 acquired codes, the most important themes were deduced through the assessment of organizational performance measurement in the educational system. These themes included the ‘mutual incompetency between the individual and organization’, ‘individual factors affecting the assessment’, ‘organizational factors affecting the assessment’, ‘imaginary-cognitive factors’, and ‘results and consequences of establishing a system for organizational performance evaluation’. In addition, four themes emerged regarding the problems associated with the measurement of organizational performance, including the ‘individual and structural problems of the organization’, ‘problems associated with the organizational culture and climate’, ‘ conceptual (perceptional) challenges’, and ‘functional problems’. Some research suggestions have also been provided. Conclusion: According to the results, the efficiency of the organizational performance measurement system reduces due to barriers such as the low professional competency of the staff, poor technical skills in quantitative analysis, and inattention to the methodology of organizational performance evaluation within the context of organizing and coordinating the weaknesses of an organization without using the necessary tools to address the lack of priority in performance evaluation and poor organizational accountability.